Inside Sales Representative – Kelowna - Douglas Lake Equipment & Avenue Machinery
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Inside Sales Representative – Kelowna

Douglas Lake Equipment Ltd./Avenue Machinery Corp. (DLEAMC), is a distinguished dealership specializing in farm and construction equipment, representing reputable brands such as Kubota, Fendt, Massey Ferguson, Kobelco, New Holland, JBS, Penta, and Krone.

We are a continuously growing company that values our employees and are currently looking for a Inside Sales Representative for our Kelowna location.

In addition to being a great place to work, we offer:

  • RRSP matching
  • Tuition reimbursement
  • Tool reimbursement
  • Extended health and dental care
  • Vision care
  • Life Insurance
  • Company events
  • Relocation assistance
  • Paid time off

The Inside Sales Representative duties will include customer inquiries, sales, marketing for new/used equipment, and support duties around the branch. This individual will develop ongoing, profitable relationships with customers and co-workers, and continually maintain a professional image of the company. Integrity, passion and in-person presentation skills are essential for this role, along with experience or a strong willingness to learn our business and products.

Job Duties

  • Walk-in and general phone traffic is to be handled by the Branch Sales Representative, handing off assigned account calls to the appropriate account manager.
  • Receive incoming equipment and organize yard.
  • Maintain displays and merchandising of equipment – positioning, signage, and cleanliness of machines.
  • Cleaning and final inspection of equipment prior to customer delivery.
  • Assist in finding units for sales, providing accurate ETA’s for units to the salespeople (working in conjunction with the Corporate Equipment Coordinator).
  • Creating stock numbers for new & used equipment.
  • Order power units with wholegoods bundles; provide purchase orders to suppliers when needed.
  • Receive all inventory units & upload relevant data.
  • Create detailed work orders for the shop on new & used equipment sales.
  • Other duties as assigned.
  • Branch sales for small attachment/implements/turf products.
  • Assist sales team with price inquiries.
  • Assist sales team with parts and service work orders requests.
  • Assist with trade evaluations when required.
  • Use marketing data and applicable sales management software tools to maximize sales efficiency and effectiveness.
  • Support financing applications and rate knowledge.
  • Build and maintain ongoing awareness of new products and service, competitor activities and other research.

Requirements

  • High School diploma, G.E.D. or equivalent.
  • Professional demeanor, selling style and appearance.
  • Understanding of sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communications skills.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
  • Must possess a valid driver’s license.
  • Experience with customer relationship software.