We strive to provide our customers with the highest quality parts and service. Top to bottom and front to back, we have the parts and service support to take care of you.
706 Carrier Street
Monday – Friday 7:30am – 5:00pm
Saturday: 8:00am – 12:00pm
Service After Hours: (250) 318-2613
Parts After Hours: (250) 318-1372
**Please note that After-Hours Call-Out Charges will apply**
Douglas Lake Equipment Parts Return Policy-Online Purchases
DOUGLAS LAKE EQUIPMENT WILL NOT ACCEPT THE FOLLOWING ITEMS AS RETURN FOR CREDIT:
Electronic Control Modules (ECM), Filters, Gaskets, Seals, Lubricants, O-Rings, Bulbs, Hoses, Chemicals, Fluids, Electrical Items, Harnesses, Decals/Film, Special Order, and Non-Stock orders.
POLICIES AND PRICING:
Douglas Lake Equipment is not responsible for OEM price changes or the OEM parts return policies. OEM pricing, availability, and policies are subject to change without notice.
Douglas Lake Equipment is not responsible for freight or delivery delays from the manufacturer or its subsidiaries.
Please contact your local Douglas Lake Equipment branch location Parts department with any inquires.